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PSS, ARS, and CRS: their meaning and a brief history In this article, we’ll discuss airline software suites, their major modules, and available modern solutions created to change the current state of things for the better. It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. Something that happens quite often nowadays.Īs late as last summer, British Airways canceled more than 100 flights and delayed another 200 because of IT outages that involved two components of their passenger service software - one that was responsible for online check-in and the other that managed flight departure.Īnd that episode was not a one-off. A scene from an apocalyptic movie? No, we’re describing real-life situations caused by small failures in a computer system. ![]() Thousands of passengers stuck at airports.
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